Privacy Policy

Auxilium by Yeegene

1. Introduction

Welcome to Auxilium. At Yeegene, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Auxilium mobile application and related services.

By using Auxilium, you consent to the collection, processing, and storage of your personal data as outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

The following are the personal information fields that Auxilium will collect:

  • Nickname: Your display name on the platform
  • Profile Picture: Your profile image
  • Account Name: Your account identifier
  • Username: Your unique username
  • Email Address: Your email for account communication
  • Geographic Location: Your location data to help match you with local assistants

2.2 Automatically Collected Information

When you use Auxilium, we may automatically collect certain technical information:

  • Device information (model, operating system, unique device identifiers)
  • Usage data (app features used, time spent, interaction patterns)
  • Log data (IP address, browser type, access times)
  • Cookies and similar tracking technologies

3. How We Use Your Information

Auxilium may use your personal information for the following purposes:

  • Improve Platform Functionality: To enhance and optimize the features and performance of our application
  • Enhance User Experience: To provide a better, more personalized service and connect you with local assistants
  • Fulfill Legal Obligations: To comply with applicable laws, regulations, and legal processes
  • Service Delivery: To facilitate task completion and enable communication between users and assistants
  • Safety and Security: To verify identities, prevent fraud, and ensure user safety
  • Customer Support: To respond to your inquiries and provide assistance

4. Information Sharing and Disclosure

Auxilium will never sell or share your personal information with third parties without your explicit consent, unless required by law.

We may share your information only in the following limited circumstances:

  • With Assistants: Your profile information (nickname, profile picture) and task details are shared with matched assistants to facilitate service delivery
  • Legal Requirements: When required by law, court order, or legal process
  • With Your Explicit Consent: When you explicitly authorize us to share your information with specific third parties
  • Safety and Protection: To protect the rights, property, or safety of Auxilium, our users, or others when legally permitted

We do not:

  • Sell your personal information to any third parties
  • Share your data with advertisers or data brokers
  • Use your information for purposes other than those stated in this policy

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Secure data storage infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain security and prevent fraud

When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to certain processing of your information
  • Data Portability: Receive your data in a structured, commonly used format
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@yeegene.com.

8. Children's Privacy

Auxilium is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy in the app
  • Sending you an email notification
  • Displaying a prominent notice in the app

Changes become effective when posted. Your continued use of Auxilium after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

13. Specific Regional Rights

13.1 European Economic Area (EEA) and UK Users

If you are located in the EEA or UK, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

13.2 California Users

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell personal information.

Back to Home